Legal Policy

Effective Date: 7/10/2025

Welcome to the official website of The 24/7 Mobile Mechanic, a mobile automotive service provider committed to excellence, safety, and customer satisfaction. By accessing this website or engaging our services, you agree to be bound by the following Legal Policy, which governs the use of our digital and physical services. This Policy is designed to ensure transparency, regulatory compliance, and mutual understanding between the Company and our valued clients.

Disclaimer of Warranties

No Guarantees Beyond Applicable Law

Intellectual Property Rights

Ownership and Use of Our Content

Insurance and Risk Allocation

Liability Coverage and Damage Limitations

Limitation of Liability

Boundaries of Our Responsibility

Governing Law and Jurisdiction

Legal Framework and Dispute Venue

Services Provided and Repair Limitations

Overview of Offered Services and Related Liability Terms

Service-Specific Terms

Conditions Governing On-Site Repairs

Modifications and Revisions

Policy Updates and Your Continued Consent

Business Entity and Branding

Registered Trade Name and Legal Structure

The 24/7 Mobile Mechanic is a registered doing business as (DBA) of LDPQ Enterprises LLC, a limited liability company formed under the laws of the State of Texas. All services, representations, obligations, or contracts made under the DBA are the legal responsibility of the LLC. No partnership, joint venture, or individual commitment is formed with the sole proprietor in their personal capacity. The LLC is the exclusive entity responsible for service delivery, dispute resolution, and all commercial interactions.

The sole member of LDPQ Enterprises LLC operates in a managerial and non-personal liability capacity. Clients agree that any business transacted is strictly with the LLC and not with the individual owner.

1. Disclaimer of Warranties

No Guarantees Beyond Statutory Protections

All services, content, diagnostics, and repairs offered by The 24/7 Mobile Mechanic are delivered "as is" and "as available" with no warranties of any kind. LDPQ Enterprises LLC expressly disclaims any and all warranties, whether express, implied, or statutory, including but not limited to:

Implied warranties of merchantability
Fitness for a particular purpose
Title and non-infringement
Any outcomes related to diagnostic assessments
Durability or longevity of parts installed

While we strive for accuracy and professionalism, vehicle conditions vary, and outcomes may differ. Clients are solely responsible for understanding the risks involved in proceeding with recommended or deferred repairs.

2. Limitation of Liability

Strict Boundaries of Financial and Legal Responsibility

To the fullest extent permitted by law, LDPQ Enterprises LLC, its sole member, technicians, employees, and representatives will not be liable for:

Incidental, indirect, or consequential damages
Loss of income, opportunity, or use
Third-party damages or regulatory penalties
Vehicle downtime, missed appointments, or business interruption

Where liability is not waivable by Texas law, the maximum liability shall be limited to the lesser of:

The amount paid for the specific service in dispute, or
$500.00 USD

The client assumes all responsibility for the vehicle's preexisting condition and any external impact or variable beyond the control of our business.

3. Service-Specific Terms

Site Safety, Environmental Conditions, and Client Obligations

Mobile services are contingent upon the client providing a safe, legal, and appropriate work environment. The following site conditions must be met:

Adequate space and flat surface for work
Legal permission to operate on the premises
Absence of hazardous materials, obstructions, or traffic risks
Protection from inclement weather, pests, or animals

Work will not be performed:

On highways, restricted-access roads, or illegal street-side zones
In dangerous, unlit, or otherwise compromised environments
In any area deemed unsafe by the technician on site

Failure to meet these conditions will result in service delay, cancellation, or rescheduling. Clients are responsible for securing the site, obtaining property permissions, and ensuring visibility and accessibility.

4. Intellectual Property Rights

Ownership of Materials and Site Content

All content, intellectual property, trademarks, and service models presented on this website and in printed materials—including logos, diagrams, descriptions, and visuals—are owned by LDPQ Enterprises LLC and protected under Texas and federal copyright and trademark law.

No part of this content may be copied, reused, modified, sold, or transmitted without express written authorization from the company. Any unauthorized use may result in legal enforcement, including claims for statutory damages and injunctive relief.

5. Governing Law and Jurisdiction

This Policy and any services rendered shall be governed exclusively by the laws of the State of Texas. Jurisdiction and venue for any legal disputes, whether contractual, tortious, or otherwise, shall reside solely in the courts located in Dallas, Texas.

Clients waive any objection to venue or jurisdiction and consent to the exclusive application of Texas law regardless of their own location.

6. Modifications and Revisions

Credit Authorization, Third-Party Financing, and Fraud Prevention

By submitting payment to LDPQ Enterprises LLC, the client authorizes charges to be processed for:

Labor
Diagnostics
Parts and materials
Applicable taxes

Payments are processed through secure third-party platforms. We do not store full cardholder data. Any unauthorized chargebacks will be treated as intentional fraud and prosecuted under Texas Penal Code § 32.41. Clients must contact the business in writing to resolve disputes within ten (10) business days prior to initiating a chargeback.

Clients may also choose to finance services using PayPal Credit, Klarna, or similar providers. All financing terms are governed by the third-party lender, and LDPQ Enterprises LLC bears no responsibility for financing approval, denial, interest rates, or collections.

7. Insurance and Risk Allocations

Liability Coverage and Damage Limitations

LDPQ Enterprises LLC carries general liability insurance applicable to standard mobile repair services. Insurance coverage is subject to exclusions, including:

Customer-supplied parts or tools
Improper service locations
Damage arising from client misrepresentation
Vehicle systems affected by unrelated or uninspected issues

All claims of service-related damage must be reported within 48 hours of service completion. Submissions must include:

Photographic evidence
Description of issue
Proof of payment and date

Failure to meet these conditions voids any potential coverage or claim consideration.

8. Services Provided and Repair Limitations

Scope of Work, Risk Disclosures, and Comprehensive Liability Waivers

LDPQ Enterprises LLC, doing business as The 24/7 Mobile Mechanic, provides mobile automotive maintenance and repair services in accordance with industry standards and applicable manufacturer guidelines. All services are performed subject to limitations imposed by the nature of mobile operations and the condition of the client’s vehicle at the time of service.

A. General Disclaimers of Warranty and Liability

To the fullest extent permitted by law, all services rendered are provided “as is” without express or implied warranties (Tex. Bus. & Com. Code § 2.316). Unless a written warranty is provided, the client waives any and all implied warranties, including merchantability, fitness for a particular purpose, or expected performance of the vehicle after service.

Under Texas Business Organizations Code § 101.114, the sole member of a limited liability company shall not be held personally liable for company obligations, including negligence claims, unless corporate formalities are breached or actual fraud is involved.

The client agrees that all mechanical work is subject to the following limitations, waivers, and known risk factors:

1. Diagnostic Limitations

Mobile diagnostics cannot always reveal latent defects, intermittent failures, or progressive wear (see Sw. Bell Tel. Co. v. FDP Corp., 811 S.W.2d 572, 576–77 (Tex. 1991)). We make no guarantee that a diagnosis will detect all issues present or predict future failures.

2. Customer-Supplied Parts and Materials

LDPQ Enterprises LLC is not liable for product defects, incorrect fitment, or damage arising from parts not procured by our company (Tex. Bus. & Com. Code § 2.314(b)). The client assumes full responsibility for outcomes involving such parts.

3. Environmental and Operational Constraints

Service outcomes may be impacted by temperature, lighting, space, or exposure to wind and rain. Texas law does not require a service provider to guarantee outcomes under adverse conditions (see Harle v. Harle, 488 S.W.2d 456, 458 (Tex. Civ. App.—San Antonio 1972)).

4. Deferred or Incomplete Repairs

Where the client declines a recommended repair or only requests partial service, LDPQ Enterprises LLC is not responsible for damage or failure in adjacent or connected systems that may arise thereafter.

5. Vehicle Condition and Modifications

We are not responsible for damage caused by prior work, third-party errors, vehicle modifications, or structural corrosion (Dresser Indus., Inc. v. Lee, 880 S.W.2d 750, 754 (Tex. 1993)).

6. Force Majeure and Site Safety

We disclaim responsibility for delays, injury, or loss caused by weather, theft, vandalism, unsafe work sites, or Acts of God (Tex. Civ. Prac. & Rem. Code § 75.002; Sun Oil Co. v. Madeley, 626 S.W.2d 726, 731 (Tex. 1981)).

B. Service-Specific Waivers

Each service provided is subject to risks unique to its nature:

Oil Changes: No liability for engine sludge, existing leaks, or oil starvation due to prior neglect.
Brake Jobs: We are not responsible for ABS module failure, warped rotors from overheating, or defective lines unless they were replaced by us.
Tire Services: Clients assume risk for sidewall bulges, punctures, improper pressure maintenance, or blowouts post-installation.
Battery Replacement: No liability for alternator malfunction, BCM faults, or parasitic drains occurring after battery installation.
Suspension and Steering Repairs: We are not liable for ride quality complaints, alignment issues, or residual vibration due to component interdependence.
Dashcam / Head Unit Installations: We disclaim responsibility for data loss, electrical short circuits, and incompatibility with infotainment software (Tex. Bus. & Com. Code § 2.316(a)).
Spark Plug Replacements: Liability is disclaimed for broken plugs, stripped threads, and misfires from unrelated ignition issues.
Roadside Assistance: We are not responsible for accidents or system damage during emergency service performed at unsafe locations (Otis Eng’g Corp. v. Clark, 668 S.W.2d 307, 309–10 (Tex. 1983)).

C. Client Acknowledgment and Assumption of Risk

By accepting any service from LDPQ Enterprises LLC, the client affirms that they:

Have provided a truthful and complete account of the vehicle's condition;
Have not withheld any relevant service history or known issues;
Accept the inherent limitations of mobile service environments;
Understand that service performance may not equate to a guaranteed result;
Acknowledge that all risks not directly caused by technician misconduct or statutory violation fall to the vehicle owner.

Clients expressly waive all claims for indirect, incidental, or consequential damages—including loss of use, rental car costs, or business interruption—pursuant to Tex. Bus. & Com. Code § 2.719.

D. Preservation of the LLC Veil and Scope of Indemnification

All services are rendered by LDPQ Enterprises LLC, and not by the individual member or technician. Pursuant to Texas Business Organizations Code § 101.114, no personal liability shall extend to the sole proprietor for any company-related debts or civil claims arising from services performed.

Additionally, clients agree to indemnify and hold harmless the company, its agents, and contractors against any third-party claim, municipal fine, or insurance action arising from unsafe service conditions, unlicensed vehicle use, or fraud as outlined in the Indemnification Clause (Addendum B).

Texas Law References

Texas Business & Commerce Code § 2.316 – Exclusion or modification of warranties
Texas Business & Commerce Code § 2.314 – Implied warranty: merchantability
Texas Business & Commerce Code § 2.719 – Contractual modification of remedy
Texas Business Organizations Code § 101.114 – Liability of members and managers
Texas Civil Practice & Remedies Code § 75.002 – Limitations on landowner liability (site safety context)
Otis Eng’g Corp. v. Clark, 668 S.W.2d 307 (Tex. 1983) – No duty absent control of premises
Sun Oil Co. v. Madeley, 626 S.W.2d 726 (Tex. 1981) – Force majeure clauses and business risk
Dresser Indus., Inc. v. Lee, 880 S.W.2d 750 (Tex. 1993) – Prior condition of equipment absolving liability
Sw. Bell Tel. Co. v. FDP Corp., 811 S.W.2d 572 (Tex. 1991) – Diagnostic failures and expert limitations
Harle v. Harle, 488 S.W.2d 456 (Tex. Civ. App.—San Antonio 1972) – Limits on service provider warranties

9. Safety and Client Location Requirements

LDPQ Enterprises LLC, doing business as The 24/7 Mobile Mechanic, prioritizes the safety of its technicians, clients, and third parties during all mobile service operations. The following terms establish the conditions under which services will be performed and clarify the client’s responsibilities regarding location safety.

Client Location and Site Conditions

Clients must provide a safe, legal, and accessible location suitable for vehicle repair and service. The client certifies that the following conditions are met prior to the arrival of the technician:

Legal Access: The service location is private property or public space where vehicle repairs are permitted by law and the client has full authorization to request service.
Adequate Space: The vehicle can be safely positioned with sufficient clearance around it to allow the technician to perform repairs or installations without obstruction.
Stable Surface: The vehicle is on a flat, stable surface (e.g., concrete, asphalt, or packed dirt) that can safely support the vehicle and technician’s equipment.
Environmental Safety: The location is free from hazards such as standing water, flammable materials, toxic substances, extreme weather conditions (heavy rain, storms, flooding, or excessive heat), and unsafe wildlife or insects.
Traffic and Pedestrian Control: The area is secure from passing traffic, pedestrians, or other disturbances that could cause risk to the technician or damage to the vehicle.
Lighting: Adequate lighting is provided for services rendered outside daylight hours or in enclosed areas.
Emergency Accessibility: Clear access to emergency exits, roads, or pathways is maintained at all times during the service.

Prohibited Service Locations

LDPQ Enterprises LLC will not perform services in the following scenarios:

On active highways, toll roads, or restricted-access roads where service would violate traffic laws or pose safety risks.
On public sidewalks, street shoulders, or areas with legal parking restrictions or prohibitions.
Locations with unsafe environmental conditions such as chemical spills, flooding, or heavy debris.
Private properties without explicit owner or authorized representative permission.
Areas where the technician’s vehicle or equipment would be at risk of theft, vandalism, or damage.
Locations lacking sufficient lighting or space, preventing safe and effective completion of the service.
Situations where aggressive animals or security risks are present and cannot be reasonably mitigated.

Client Responsibilities

The client agrees to:

Ensure all conditions above are met and acknowledge that failure to do so may delay or cancel service appointments without liability to LDPQ Enterprises LLC.
Inform LDPQ Enterprises LLC of any known site-specific risks or hazards prior to service.
Secure pets, children, and bystanders away from the service area during work.
Accept responsibility for any injuries, damages, or losses resulting from unsafe or illegal service locations.
Facilitate safe ingress and egress for the technician and any necessary equipment or parts.

Service Delays and Cancellations

If the site conditions are deemed unsafe or non-compliant upon arrival, the technician reserves the right to:

Delay service until conditions are rectified and deemed safe.
Reschedule or cancel the appointment without penalty or liability.
Charge a reasonable service call or cancellation fee if applicable, per the agreed service contract.

10. Risks of Vehicle Repair and Limitation of Liability

While LDPQ Enterprises LLC, doing business as The 24/7 Mobile Mechanic, is committed to delivering professional, high-quality automotive repair and maintenance services, clients expressly acknowledge that automotive repairs inherently carry risks. Due to the complex, variable nature of vehicle systems, unexpected complications may arise during or after service, some of which are beyond the control of the service provider. This section outlines potential risk scenarios and explicitly limits the liability of LDPQ Enterprises LLC and its agents.

Potential Risks and Unforeseen Issues

Clients understand and agree that despite best efforts to follow manufacturer service manuals and industry standards, the following situations may occur, which could negatively impact vehicle operation or safety:

Hidden or Latent Defects: Pre-existing conditions, concealed damage, or prior improper repairs may not be fully detectable during initial diagnostics, leading to incomplete repairs or subsequent failures.
Component Failure: Replacement parts—especially aftermarket or client-supplied components—may be defective, incompatible, or fail prematurely despite proper installation.
Mechanical or Electrical Malfunctions: Complex vehicle systems such as engine management, electronic control units, wiring harnesses, and safety systems may malfunction independently of or subsequent to service.
Environmental and Usage Factors: Road conditions, driver behavior, weather, and maintenance practices outside of our control can affect vehicle performance and durability of repairs.
Accidental Damage: Damage caused inadvertently during service, including cosmetic scratches, small fluid leaks, or incidental contact with vehicle surfaces or components.
Inherent Limitations of Mobile Repair: Mobile service environments may lack specialized tools, lifts, or diagnostic equipment available in fully equipped repair shops, possibly limiting the scope or effectiveness of repairs.
Delayed Repairs or Additional Work Needed: Some repairs may reveal underlying issues necessitating further diagnostic or corrective work not covered under the original service.
Vehicle Modifications: Non-standard or modified vehicles present additional challenges and risks that may affect repair quality and safety.

Client Acknowledgments and Assumption of Risk

By accepting service, clients expressly acknowledge the above risks and agree to the following:

They understand no warranty or guarantee—express or implied—is provided regarding the performance or durability of repairs or parts installed.
They assume full responsibility for all decisions to proceed with repairs, recognizing the potential for unforeseen issues or failures.
They accept that repairs performed on a mobile basis may be subject to practical limitations and that certain repairs may require professional shop intervention.
They release and hold harmless LDPQ Enterprises LLC, its owners, employees, agents, and contractors from any and all claims, damages, losses, liabilities, costs, or expenses arising directly or indirectly from service performed, including consequential or incidental damages.

Disclaimer of Warranties and Limitation of Liability

Except as expressly provided in writing, LDPQ Enterprises LLC disclaims all warranties, including implied warranties of merchantability and fitness for a particular purpose. Under no circumstances shall LDPQ Enterprises LLC or its representatives be liable for:

Any incidental, consequential, punitive, or special damages arising from the use or inability to use the vehicle after service.
Loss of use, revenue, or profits resulting from vehicle downtime.
Any damages resulting from parts supplied by the client or third parties.
Damages caused by failure to follow maintenance recommendations or unsafe vehicle operation.
Injuries or damages resulting from unsafe or unauthorized vehicle modifications.

Indemnification

Clients agree to indemnify, defend, and hold harmless LDPQ Enterprises LLC and its affiliates against any claims, demands, or causes of action, including attorney fees and court costs, arising from the client’s failure to disclose vehicle conditions, misuse of the vehicle post-service, or violation of any terms outlined in this policy.

11. Payment and Financing Options

LDPQ Enterprises LLC, doing business as The 24/7 Mobile Mechanic, offers clients multiple payment methods, including financing options through third-party providers such as PayPal Credit and Klarna (including all Klarna financing products). These financing options are provided solely by the third-party lenders and are subject to their respective terms and conditions.

Use of Third-Party Financing Services

Clients choosing to finance services through PayPal Credit, Klarna, or any other third-party provider acknowledge and agree that:

Financing agreements are exclusively between the client and the third-party financing company.
All credit approvals, interest rates, payment schedules, fees, and penalties are governed by the financing provider’s terms.
LDPQ Enterprises LLC does not guarantee credit approval or assume any responsibility for the client’s financing arrangements.
Clients are responsible for timely payments under their financing agreements to avoid fees, interest, and credit impacts.

Payment Authorization and Processing

By selecting financing options at checkout or during service scheduling, clients authorize LDPQ Enterprises LLC to submit necessary transaction information to the financing provider for processing. Clients agree that:

Final payment amounts are subject to financing provider approval and may include applicable taxes, fees, and service charges.
In the event of payment denial or cancellation by the financing provider, clients must provide alternative payment methods prior to service commencement.

Limitation of Liability Regarding Financing

LDPQ Enterprises LLC is not liable for any disputes, delays, errors, or failures in financing transactions, including but not limited to credit denials, incorrect billing, or service interruptions related to financing. All such issues must be resolved directly with the financing provider.

Client Responsibility

Clients acknowledge that choosing financing does not alter or negate the terms and conditions of service, including liability disclaimers and obligations outlined in this policy. All financed services remain subject to the same limitations of liability and warranty disclaimers.

Addendum A – Limited Liability Statement

Preserving the Corporate Veil

Per Texas Business Organizations Code § 101.114, the sole member of a limited liability company shall not be held personally liable for any debt, obligation, or judgment against the company. LDPQ Enterprises LLC is the sole entity responsible for all business operations, assets, and liabilities.

Clients agree not to pursue legal action against the individual owner and acknowledge the legitimacy of the LLC structure as recognized under Texas law.

Addendum B – Indemnification Clause

Mutual Risk Transfer

Clients agree to indemnify and hold harmless LDPQ Enterprises LLC, its sole member, employees, and contractors against any and all third-party claims, liabilities, losses, and legal expenses resulting from:

Unsafe service conditions
Vehicle misuse following service
Breach of these terms
False statements or fraudulent chargebacks

This clause remains in effect indefinitely and shall survive the termination of any service relationship.

Addendum C – Waiver of Implied Warranties

As-Is Sale of Labor and Parts

Under Texas Business and Commerce Code § 2.316, any parts installed or sold by LDPQ Enterprises LLC are offered "as is," without warranties unless explicitly stated in writing. By accepting services or purchases, the client agrees to waive any implied warranties.

This includes:

Parts supplied by third-party vendors
Parts installed in adverse conditions
Repairs performed without full diagnostic approval

No oral statements shall be construed as modifying this written waiver.

Addendum D – Waiver of Cancellation, Force Majeure, and Right to Refuse Service

Client Responsibility and Operational Discretion

Clients must cancel appointments no less than 24 hours before scheduled service. No-shows or late cancellations may incur a fee of up to $75.

LDPQ Enterprises LLC reserves the right to cancel or delay service due to:

Weather conditions (rain, heat, hail, etc.)
Unsafe or inaccessible worksite
Acts of God, labor disruptions, or supply shortages

We reserve the right to refuse service under any unsafe, unethical, or questionable circumstances including but not limited to suspicious vehicle origin, client hostility, or lack of legal worksite access.